Experiencing disruptions

Authentication failing →

Authentication main system

Investigating - We are investigating a potential issue that might affect the uptime of one our of services. We are sorry for any inconvenience this may cause you. This incident post will be updated once we have more information.

► ▲ Altamira supercomputer   (?) Altamira supercomputer related systems.
Batch System   (?) Slurm batch system for Altamira Operational
Login nodes   (?) Altamira login nodes (login1, login2) Operational
► ▲ Cloud Infrastructure   (?) OpenStack Cloud infrastructure.
OpenStack Cloud Public APIs Operational
OpenStack Compute (nova) 🔗 Operational
OpenStack Identity (Keystone) 🔗 Operational
OpenStack Object Storage (Swift) 🔗 Operational
OpenStack Block Storage (cinder) 🔗 Operational
OpenStack Image catalalog (Glance) 🔗 Operational
OpenStack Networking (Neutron) 🔗 Operational
OpenStack Dashboard (Horizon) 🔗 Operational
OpenStack Compute Nodes Operational
► ▲ Grid and HTC   (?) General purpose batch system and high throughput compute system.
User Interfaces Operational
Computing Elements Operational
► ▲ Web and miscelaneous services   (?) Web services, wiki pages and other services.
Indico Agenda pages 🔗 Operational
Wordpress pages 🔗 Operational
Wiki (Confluence) 🔗 Operational
Videoconference system 🔗 Operational
Chat rooms 🔗 Operational
GitLab 🔗 Operational
IFCA repository mirror 🔗 Operational
Data Science Hub 🔗 Operational
Helpdesk 🔗 Operational
Monitoring 🔗 Operational
Nextcloud   (?) Internal nextcloud Suit 🔗 Operational
► ▲ AAI   (?) Authentication, Authorization and Identity systems.
Authentication Single Sign-on 🔗 Operational
Authentication main system 🔗 Disrupted
Authentication replica 🔗 Operational
► ▲ Networking   (?) Internal and external networking.
External network connection Operational
Internal networking Operational
DNS Operational
► ▲ Storage systems   (?) Distributed storage systems.
Backup system Operational
Ceph block storage Operational
IBM Spectrum Scale Operational
Tape system Operational

Incident history

June 30, 2026 at 7:43 AM UTC

Authentication failing

▲ This issue is not resolved yet June 18, 2026 at 6:00 AM UTC

HPC and GRID - Change switch and ARCCE upgrade

Resolved after 30h 0m of downtime
April 28, 2026 at 1:19 PM UTC

[HPC users] Change in the Slurm authentication mechanism

Resolved after 50h 41m of downtime
March 25, 2026 at 9:01 AM UTC

WN de cloud network problem

Resolved after 453h 5m of downtime
March 24, 2026 at 8:30 AM UTC

network cloud problem

Resolved in under a minute
March 12, 2026 at 8:20 AM UTC

HPC - Broken Omnipath switch

Resolved in under a minute
March 2, 2026 at 7:00 AM UTC

Corte de corriente en el CPD / Power outage in the datacenter (02/03/2025 8:00)

Resolved after 4h 0m of downtime
January 28, 2026 at 7:59 AM UTC

Databases error

Resolved in under a minute
December 2, 2025 at 8:00 AM UTC

Actualizacion de auth01

Resolved after 3h 0m of downtime
October 27, 2025 at 9:00 AM UTC

Corte de corriente en el CPD / Power outage in the datacenter (27-10-2025 10:00)

Resolved in under a minute
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